F.A.Q.

Frequently Asked Questions

Processing and Shipping

Q: How long does it take to process an order?
A: We typically process orders within 3 business days, but during busier times, it may take up to 21 business days. Please keep this in mind when placing your order, as most items are made to order.

Q: Where is my order?
A: All items are made to order and then shipped. Once you receive a shipping notification, any inquiries regarding shipping should be directed to the carrier (USPS, UPS, FEDEX, or your local postal service). Please refer to our Shipping Policy for more information.

Q: What is your shipping policy?
A: Orders typically ship within 3-21 business days for regular orders and approximately 2-6 weeks for pre-orders unless otherwise stated.

Q: How do I stay updated on my order?
A: We provide regular updates in our Facebook group about pre-orders and shipping status. Join us there for the latest updates!

Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 14 business days from the date your order was placed. For more details, please refer to our Return Policy.

Q: Can I cancel or change my order?
A: Yes, you can cancel or make changes as long as the item has not yet shipped. Simply reply to your order confirmation email or contact us at AnimalsAnon@gmail.com.

Sizing and Care

Q: What size should I order?
A: Sizing information is provided on each individual product listing. Most items run true to size unless stated otherwise. If you're unsure, feel free to contact us for additional guidance.

Q: How do I care for my apparel?
A: We recommend washing all apparel inside out in cold water and air drying. Always refer to the care tag on each item for specific instructions. Please note, we are not responsible for damage due to incorrect washing.

About Animals Anonymous Apparel

Q: What is Animals Anonymous Apparel?
A: Animals Anonymous Apparel is a family-run business under the umbrella of Big Dawg Shirt Shack LLC. We specialize in screen printing, sublimation, and embroidery, all done in-house at our warehouse. Each purchase supports animal conservation efforts, blending our love for animals with high-quality, unique apparel and accessories.

Other Questions

Q: Are your stickers waterproof?
A: Yes! All of our stickers are laminated, making them 100% waterproof, sun-resistant, scratch-proof, and dishwasher safe. However, we recommend avoiding excessive scrubbing, especially on water bottles, to ensure longevity.

  • ⏰ Time Well Spent

    Every Detail Counts
    For us, time is about quality and intention. We pour thought and care into each design, ensuring it’s crafted to bring joy and inspiration. It’s not just a business, it’s a part of our family’s story, shared with you.

  • ❤️ Kindness at Our Core

    A Family with Heart
    Our business is built on kindness, driven by our commitment to each other and to you. We value every connection and are grateful for the chance to share our passion with a community that cares as deeply as we do.

  • 🐾 A Wild Heart for Conservation

    Connecting with Nature, Together
    As a former zookeeper, my passion for wildlife is woven into each design. This business allows our family to share that love with you, contributing to conservation with every piece. Together, we’re protecting what we love.

  • 🌱 Growth with Intention

    Growth is our journey. With designs that honor the wild and contribute to something bigger. From our hands to yours, each piece reflects our commitment to protecting wildlife and fostering a connection to the world around us.