Frequently Asked Questions
Orders are typically processed between 3 business days but can take up to 14 business days on busier weeks. We make items to order so please keep this in mind when placing your order.
Where is my order?
Items are made to order and THEN shipped. Once you have received shipping notification shipping inquires need to be directed to USPS, UPS, FEDEX or your local postal service.
SHIPPING POLICY HERE (orders are shipped within 14 business days for regular orders and APPROX 4-6 weeks for pre orders unless stated otherwise).
We give updates in the group HERE.
RETURN POLICY HERE
Orders will be processed within 14 BUSINESS days from the date your order was placed. (this means I have up to 14 business days to make/ package your order THEN it will be shipped) After that you can check tracking on your email / phone confirmation. If you have any shipping inquiries you must contact USPS so they can best serve you. We don't offer cancellations or changes to orders as they go straight into shipment. Please triple check your size and address.
We are not responsible for any in international duties/taxes/tariffs charged to customers upon international delivery. If packages are declined or returned back to us, you will be refunded your order value MINUS the international shipping cost.
*Business days refer to M-F and exclude national holidays.
What size am I?
Sizing for each listing will be on the individual item listing. All items run true to size unless stated otherwise. SIZE CHART HERE.
How do I care for my apparel?
Please wash all apparel inside out on cold and air dry. Check the individual tag for best care instruction. We are not responsible for incorrect washing.
What is Big Dawg Shirt Shack LLC.?
Big Dawg Shirt Shack LLC. is the umbrella company for Animals Anonymous Apparel. We are a family business and we screen print, sublimated and embroider here in our warehouse which we call Big Dawg Shirt Shack. We also have other companies we do, such as Firemanup.com
Are the stickers waterproof?
All stickers are laminated and 100% water, sun, and scratch proof, carwash safe, and dishwasher safe. Just be conscious not to scrub when washing any water bottles.
Do you sell your products wholesale?
Check back soon!