Shipping & Returns

Made to order • Packed with care • Shipped from Texas

Shipping

How long does production take?
As a small business, we personally design and print each product in our Texas warehouse when you place your order—your item is made just for you. Please allow 3–21 business days for production before your order ships.
When will my pre-order ship?
Pre-orders are estimated to ship in approximately 2–6 weeks, unless otherwise noted on the item listing.
Which carriers do you use? Do you ship internationally?
We primarily ship via USPS, with UPS and FedEx available as needed. We can deliver to P.O. boxes and APO addresses. We also ship internationally—rates and transit times vary by destination.
International orders: Import duties, VAT, and customs fees vary by country and are the recipient’s responsibility. If you have concerns, please contact your local customs office for guidance before ordering.

Returns & Exchanges

How do I start a return or exchange?
We strive to make returns and exchanges simple. Please email us at AnimalsAnon@gmail.com with:
  • Your order ID number
  • Name on the order
  • Whether you need a different size or a return
  • Any updated shipping information (for exchanges)
What if my item arrives defective?
If your item is defective (e.g., holes, tears, loose strings, or a design flaw), let us know and we’ll send a replacement or refund right away. Please include photos so we can track and prevent issues in the future.
Our top priority is 100% customer satisfaction—if something’s not right, we’ll make it right.
Where do I mail my return or exchange?
Animals Anonymous Apparel PO Box 28 Rhome, TX 76078

Custom Items

Can I return customized/personalized products?
Each custom item is carefully made to your specifications. Due to the personalized nature of these products, we do not offer returns or refunds on customized/personalized items.

Need help? Email us anytime at AnimalsAnon@gmail.com. We’re here for you!

  • ⏰ Time Well Spent

    Every Detail Counts
    For us, time is about quality and intention. We pour thought and care into each design, ensuring it’s crafted to bring joy and inspiration. It’s not just a business, it’s a part of our family’s story, shared with you.

  • ❤️ Kindness at Our Core

    A Family with Heart
    Our business is built on kindness, driven by our commitment to each other and to you. We value every connection and are grateful for the chance to share our passion with a community that cares as deeply as we do.

  • 🐾 A Wild Heart for Conservation

    Connecting with Nature, Together
    As a former zookeeper, my passion for wildlife is woven into each design. This business allows our family to share that love with you, contributing to conservation with every piece. Together, we’re protecting what we love.

  • 🌱 Growth with Intention

    Growth is our journey. With designs that honor the wild and contribute to something bigger. From our hands to yours, each piece reflects our commitment to protecting wildlife and fostering a connection to the world around us.