Shipping & Returns
As a small business, we personally design and print each product in our Texas warehouse when you place your order, ensuring your purchase is made just for you. Please allow 3-21 business days for your order to go through production before it is shipped out.
Pre-orders are estimated to ship in approximately 2-6 weeks unless stated otherwise under the item listing.
We use USPS for most of our shipping, but other options such as UPS and FedEx are available. We can deliver to P.O. boxes and APO addresses. We also ship internationally, but please note that shipping rates and times will vary depending on your location.
Please be aware that import taxes vary from country to country. For international orders, please contact the customs department for the country where your package is being delivered to if you have any concerns regarding customs/duty taxes. The recipient is responsible for paying any VAT taxes, duty/customs taxes on goods purchased outside of their country.
As a small business, we strive to make returns and exchanges as simple as possible for our customers. If you need to exchange an item for a different size or return it altogether, please email us at AnimalsAnon@gmail.com. Please include your order ID number, name, and specify the size you need or updated shipping information.
If your item is defective due to holes, tears, loose strings, or design flaws, please let us know, and we will send you a replacement or refund immediately. We kindly request that you provide pictures so we can track any flaws and prevent them from happening in the future.
Our top priority is 100% customer satisfaction, and we are happy to fix any problems and send a replacement!
For any questions regarding exchanges or returns, please feel free to email us at AnimalsAnon@gmail.com.
Mail returns or exchanges to: Animal Anonymous Apparel Po Box 28 Rhome TX, 76078
Each product is carefully made according to your specifications. Due to the custom nature of these items, we do not offer returns or refunds on customized/personalized products.